top of page

RETURNS & EXCHANGES

CONDITIONS

We want you to love your Hoptimist products as much as we do. If for any reason you are not completely satisfied with your purchase, we offer hassle-free returns and exchanges. You can return your item for a full refund within 30 days of purchase, or exchange it for another item of equal value. To initiate a return or exchange, simply contact our customer service team and we'll take care of the rest.

REFUNDS

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that we cannot offer refunds or exchanges on sale items.

bottom of page